Last Modified: June 14, 2023

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1. Scope and Applicability

This Privacy Notice applies to information we collect:

• When you visit our website(s) or access the Cartos Platform.
• When you communicate with us by email, phone, or other electronic means.
• When you interact with our marketing or advertisements.
• When our clients or their authorized users provide your information to us while using the Platform.

It does not apply to information collected by:

• Third-party websites or applications linked from our Platform; or
• Data collected independently by our clients or other third parties.

We encourage you to review the privacy policies of those third parties.

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2. Information We Collect

We may collect the following types of information:

A. Information You Provide Directly

• Contact details such as your name, email, phone number, company name, and job title.
• Information submitted through forms, customer support inquiries, or communications with us.
• Account credentials or business-related information submitted by clients or their authorized users.
• Any information you provide when requesting product demonstrations, trials, or support.

If you provide information about another individual (e.g., an employee or client), you are responsible for ensuring you have the necessary rights and consents to share that information with us.

B. Information Collected Automatically

When you interact with our Site or Platform, we automatically collect certain technical information, including:

• Our clients, partners, or resellers who use the Cartos Platform.
• Social media networks, if you interact with us through those services.
• Public sources or marketing partners.

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3. How We Use Your Information

We use personal information to:

• Provide, operate, and maintain the Cartos Platform.
• Process transactions and manage client accounts.
• Communicate with you and respond to inquiries.
• Improve, customize, and develop our products and services.
• Send product updates, marketing materials, and service notifications (subject to your preferences).
• Enforce agreements, comply with legal obligations, and protect our rights and users.
• Perform analytics, research, and security monitoring.

We may aggregate or anonymize information for statistical or research purposes. Aggregated data does not identify individuals and may be used without restriction.

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4. Sharing of Information

We may share your information:

• With Service Providers: Who perform services on our behalf (e.g., cloud hosting, analytics, support).
• With Business Partners: To support integrations or collaborations with the Platform.
• In Corporate Transactions: Such as mergers, acquisitions, or sale of assets, where personal data may be transferred.
• For Legal Reasons: To comply with laws, court orders, or lawful requests, or to protect In Time Tec’s rights, property, or safety.
• With Your Consent: When you authorize us to share your information.

We do not sell personal information.

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5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from loss, misuse, and unauthorized access. While we use SSL encryption and secure servers, no system is completely secure. You use the Platform at your own risk.

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6. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services,
• Fulfill contractual or legal obligations, and
• Resolve disputes or enforce our agreements.

When retention is no longer required, data is securely deleted or anonymized.

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7. International Data Transfers

Your information may be transferred to and processed in locations outside your home jurisdiction, including the United States, where data protection laws may differ. By using the Platform, you consent to such transfers, provided we ensure appropriate safeguards are in place.

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8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access and obtain a copy of your personal data;
• Request correction or deletion;
• Restrict or object to processing;
• Withdraw consent at any time; and
• Opt out of marketing communications.

You may exercise these rights by contacting info@intimetec.com. We may need to verify your identity before fulfilling your request.

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9. Cookies and Tracking

You may manage cookies through your browser settings. Note that disabling cookies may limit certain features. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Add-on. We do not respond to browser-based “Do Not Track” (DNT) signals.

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10. Children’s Privacy

The Platform is not intended for children under 16. We do not knowingly collect personal information from minors. If we learn that we have collected data from a child under 16 without parental consent, we will delete it promptly.

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11. Legal Bases for Processing (GDPR and Similar Laws)

If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data protection laws, we rely on one or more of the following bases for processing your personal information:

• Your consent;
• Performance of a contract;
• Compliance with legal obligations;
• Protection of vital interests;
• Legitimate business interests that are not overridden by your rights.

Individual state privacy laws may also apply, based on your state of residence and the specific provisions of your state’s privacy law. Note: Links to legislation, below, are accurate as of the initial date of this Privacy Policy, and are provided for convenience only.

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12. Changes to This Privacy Policy

We may update this Policy periodically. Changes are effective upon posting to our website. The “Last Updated” date reflects the current version. Continued use of the Platform after any change constitutes acceptance of the updated Policy.

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13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, contact: